Boyne Resorts

  • Sugarloaf Day Groups Service Representative

    Job Locations US-ME-Carrabassett Valley
    Posted Date 1 month ago(9/14/2019 1:10 PM)
    Requisition ID
    2019-6182
    # of Openings
    1
    Resort
    Sugarloaf
    Position Type
    Seasonal Part-Time
    Season
    Winter
    Targeted Job Start Date
    12/1/2019
    Category
    Sales
  • Overview

    The Sugarloaf Sales Department is seeking to hire a part-time representative in our Day Groups division for this coming winter season. A Day Groups Service Representative is the link between the Sales Department and Day Groups Lift Tickets, Rentals, and other needs of the group for their day. The Day Groups Service Rep is there to ensure proper execution of the distribution of lift tickets, rentals, and other ski related requests and questions. The Day Groups Service Representative coordinates with the sales team and the sales service manager to ensure quality service. This is a part-time winter position with a 20 hour work week that may include weekends and holidays.

    Responsibilities

    • Coordinate all service aspects related to Day Groups and related events booked through the sales office.
    • Responsible for proactively supporting the sales efforts.
    • Work with short lead times while maintaining efficient and effective inter-department communications and deadlines.
    • Provide detail oriented documentation of groups with established Point of Sale and Customer Management software programs.

    Qualifications

    • Minimum of High School Degree
    • Be available to work a schedule that includes early morning, late afternoon, and/or evening shifts at times
    • Be available for weekend shifts and some holidays
    • Resort or customer service experience preferred and shown proficiency with computer programs required.
    • Written and verbal skills are important as phone, face to face, and email are part of all contact interactions.

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