Boyne Resorts

  • Barista

    Job Locations US-ME-Newry
    Posted Date 4 weeks ago(9/25/2019 3:01 PM)
    Requisition ID
    2019-6274
    # of Openings
    4
    Resort
    Sunday River
    Position Type
    Seasonal Full-Time or Part-Time
    Season
    Winter
    Targeted Job Start Date
    12/13/2019
    Category
    Food and Beverage
  • Overview

    Barista is the Italian word for bartender, but is generally applied to a person who works in coffee bars and coffee houses here in the US. Baristas greet customers, take payments, and make all beverages within Local, State, Federal and Sunday River laws and guidelines. This role is a front-of-the-house, directly guest-facing, hands-on position, and will be trained, if not already experienced, to have thorough knowledge of classic Italian espresso drinks as well as more modern hot and cold brew coffee drinks.

     

    Similar to bartenders, a barista is highly engaging with customers, strives to remember repeat customer’s drinks, and is often rewarded with the benefit of tips (based on their interactions with customers and the quality and details of the products they serve). A successful barista is a multitasker, organized, and able to work under pressure in an often fast-paced environment. A positive attitude and great customer service, along with high self-motivation and the desire to work with people go a long way in this role.

     

    This position can be intense and high-stress during peak volume. A successful candidate must have the ability to do more than one thing at a time and maintain an upbeat, positive attitude at all times.

     

    Baristas are responsible for proper money mangement, managing of the cash drawer, and accurate daily cashouts. The position requires the capacity to describe all items on the outlet's drink and food menus and spend the majority of the work day standing while and being able to push, pull, and lift up to 50 pounds. The shifts are both days and nights and include weekends and holidays with extra/longer shifts needed during periods of extremely heavy business (i.e., Christmas week and President's week). A barista is responsible for confirming that all opening and closing sidework have been done, completing the end-of-day cashout reconcilations, and securing the outlet at the end of the day.  

    Responsibilities

    • Maintain a high level of guest service and offer assistance with drink choices if needed
    • Answer questions, take payments and prepare all beverages ordered in a timely manner
    • Maintain a clean and organized workspace at all times and operate under Maine state health code requirements
    • Restock throughout the day during slower periods
    • Complete end-of-day cleanup and prep for the next day
    • Maintain inventory of items used and provide updates of low stock for weekly orders
    • Maintain comfort with point of sales computer system and accurately take payments and orders
    • Be observant, with a keen ability to plan multiple steps ahead and be attentive to all details
    • Complete daily set-up, stocking, tear-down, and sanitization of outlet
    • Complete opening and closing shift duties, cashouts, managing cash drawer, and sidework
    • Be able to inform guests of the menu choices at other mountain restaurants, promote area activities and be able to answer general knowledge questions involving the resort
    • Constantly communicate with the Manager in regards to any and all supply needs
    • Assist with bar inventory counts once a month
    • Communicate maintenance and repairs as needed for FOH in order for bar and/or dining room to be presentable and in working order for all guests
    • Communicate frequently with BOH
    • Responsible for operating the FOH within the guidelines outlined in the Boyne Brand Standard Audit
    • Assist outside of outlet at times of high volume

    Qualifications

    Related experience preferred, but not required.

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