Boyne Resorts

  • Tuning / Demo Shop Supervisor Full-Time

    Job Locations US-NH-Lincoln
    Posted Date 2 weeks ago(10/7/2019 12:06 PM)
    Requisition ID
    # of Openings
    Loon Mountain
    Position Type
    Seasonal Full-Time
    Targeted Job Start Date
    Retail and Rentals
  • Overview

    Oversee the daily operations of the Tuning / Demo shop. Assist guests through process of renting Demo equipment, tuning/waxing skis and snowboards, and boot fitting, all while providing excellent customer service in rapid paced job with continual guest contact. Receive the best deals on skis/boards, outerwear, and accessories. Ride breaks during the day are encouraged!


    • Oversee daily operations of the Tuning / Demo shop

    • Assist customers by developing confidence and trust from the guest through accurate information and exceptional service results
    • Accurately identify when a ski or snowboard requires a tune, and be able to recommend the type of service that best meets the needs of the guest and their equipment
    • Demonstrate excellent knowledge of all product and service levels and industry trends
    • Sharpen, wax and drill equipment as necessary
    • Ensure that pricing is correct and current with any promotions advertised
    • Maintain shop cleanliness standards
    • Operate at the highest standards of safety
    • Monitor inventory
    • Maintain working knowledge of products and trends within the snowsport industry
    • Demonstrate the desire to succeed and grow within the company


    • Excellent verbal and written communications skills
      • Strong ski and/or ride background
      • Minimum of 2-years ski and/or snowboard tuning and repair experience
      • High school diploma or equivalent
      • Must be self-motivated and have the ability to multi-task
      • Experienced with POS systems preferred
      • Must be able to stand for extended periods of time and regularly lift 40 pounds


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