Boyne Resorts

  • Security Supervisor

    Job Locations US-WA-Snoqualmie Pass
    Posted Date 2 weeks ago(10/7/2019 3:06 PM)
    Requisition ID
    2019-6436
    # of Openings
    1
    Resort
    Summit at Snoqualmie
    Position Type
    Seasonal Full-Time
    Season
    Winter
    Targeted Job Start Date
    10/15/2019
    Category
    Mountain Services
  • Overview

    The Security Supervisor is responsible for the hiring, training, scheduling, and daily monitoring of security staff and serves as the liaison between local Law Enforcement and The Summit.  The Security Supervisor also performs the duties of the Security Officer by providing security and protects property for the resort.  Helps to ensure that guests and employees have a safe and enjoyable experience at the resort. As a customer focused organization a crucial part of each employee’s job is to get and keep guests. Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn’t understand the term “not my job.”

     

    Variable hours, MUST be willing to work days, evenings, and nights including weekends and holidays.

    Responsibilities

    The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position. 

    • Responsible for the hiring, training, scheduling, and daily monitoring of security staff
    • Perform security patrols across all base areas to prevent and detect signs of intrusion and ensure security of doors, windows and gates, using both vehicle patrols and foot patrols.
    • Investigate and write reports on accidents, incidents, suspicious activities, safety and fire hazards and other security related situations
    • Answer alarms and investigate disturbances
    • Assists guests and employees in the resolution of problems they encounter on our property
    • Helps to prevent thefts, ticket fraud, and other incidents on resort property
    • To be part of the team in providing a positive experience for our guests
    • Other duties as assigned

    COMPETENCIES

    • Success With The Guest -Create a positive impression for our guests. Genuinely welcomes the guest: smiles, makes eye contact, engages the guest in conversation and thanks them for their patronage.
    • Work Performance and Job Knowledge -Accuracy, attention to detail, volume of work produced and speed in which it is completed. Such knowledge may be gained from education, experience, training and the ability to adapt to new situations.
    • Teamwork -Upbeat and dependable. Demonstrates the ability to cooperate, communicate and work as a team player with co-workers, supervisors, and outside contacts.
    • Professionalism –Acts professionally and is respectful of others. Adherence to all uniform standards.
    • Attendance/Punctuality – Communicates absences and schedule changes in a timely manner.  Promptness in reporting to work and adherence to break and lunch schedules.
    • Safety – Demonstrates safety consciousness with guests, resort and co-workers.  Attends safety meetings and adheres to safety codes and procedures.

    Qualifications

    • Must be able to make quick decisions regarding safety
    • Good working knowledge of security operations, safety practices in a business environment and enforcement procedures.
    • Demonstrated strong English verbal and written communication skills
    • Ability write and investigate required reports
    • Must be able to maintain control and rational demeanor in emotionally charged situations involving guests and/or employees
    • Must be able to work weekends and holidays as needed
    • Ability to handle sensitive and confidential information

    EDUCATION and/or EXPERIENCE
    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 3 years supervisor experience with one year of Security related experience.  Must possess a valid Driver’s License clean driving record.  Mus be 21 years of age or older.

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