Director of Guest Services is a full-time, year-round position at Boyne Highlands Resort. This is an amazing opportunity to join our team during our transformation to become 4.5 star hotel. Looking for an enthusiastic "can do" attitude to help us achieve our goals. This position will perform the duties of shuttles/ bellman and a concierge, while supervising other team members in this department as well as ski valet and pool attendants. Looking for candidate who already has experience in delivering exceptional guest service. Individual will be required to work all shifts including nights, weekends, and holidays.
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Bring innovative ideas to improve our guest experience
Associate's degree (A.A.) or equivalent from two-year College or technical school; or one year to two years related experience and/or training; or equivalent combination of education and experience. Must possess valid Chauffer’s license.
Leadership experience preferred.