Boyne Resorts

Hospitality Management Internship Program

Job Locations US-MT-Big Sky
Posted Date 1 month ago(2/19/2020 6:55 PM)
Requisition ID
2020-7139
# of Openings
2
Resort
Big Sky Resort
Position Type
Seasonal Full-Time
Season
Summer
Targeted Job Start Date
6/1/2020
Category
Guest Services

Overview

The Hospitality Management Internship offers the opportunity for Interns to capitalize on the expertise of our leaders in their respective fields. This paid internship also serves as a Manager-in-Training program, allowing participants to accelerate their career path and have many of the tools to be successful and considered for future full-time year-round Management level positions at many of the Boyne Resorts.

The internship helps participants’ bridge the gap from school, developing on the job experience from our experienced professionals. Participants will be exposed to both front and back of house operations, and will train first- hand by working alongside our experienced staff and leadership teams. Interns have the opportunity to further advance their skills and become a much more marketable employee.

Responsibilities

Interns may be assigned to work in the following areas:

  • Front Desk: Serving guests during the check-in/out process, billing, offering excellent customer service and accommodating requests. Maintaining excellent communication with all other hotel departments, and having hotel and local area knowledge to better serve guests and make recommendations. Gain understanding of reservations, bookings, cancellations, and rates.
  • Housekeeping: Learn all aspects of what it takes to run a housekeeping team. Turning over departure rooms, servicing in-house guests, conducting inventory, scheduling, managing staffing levels.
  • Shadowing Hotel Managers: Share one-on-on time with hotel managers learning all aspects of hotel operations including but not limited to: maintenance, interviewing practices, hiring, training, retention techniques, improving and maintaining quality of services and facility, scheduling, inventory, expenses, budget, and learning  and understanding hospitality key performance indicators.
  • Exposure to operational and management meetings
  • One-on-One time with Department Leaders

Qualifications

  • Must complete the agreed upon terms of internship
  • Hospitality, Recreation or Tourism Major preferred (but not required)
  • Positive attitude
  • Excellent communication skills
  • Attention to detail
  • Critical thinking skills

All full time seasonal employment at Big Sky Resort includes:

  • FREE All Access Bike Haul Pass and discounted Golf Pass
  • Discounted Golf and Mountain Biking for friends and family
  • F&B/Retail discounts at all Boyne outlets
  • Eligibility for affordable employee housing and lodging discounts for friends and family
  • FREE Basecamp activities including zip line course
  • Monthly employee events

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