This is a full time, year around position. Needs to have organizational skills and some knowledge of computers, but will train. The hours are 9:00 am till 5:30 pm. Weekends and holidays are a must. This person needs to be dependable and flexible with hours as they will have to cover a later shift some days. This person needs to have an eye for detail as they are responsible for inspecting each unit after the guest checks out for any and all damages and/or issues and reporting to owner services. They are also responsible for checking each arrival before the guest arrives for cleanliness and maintenance issues. Keep daily records for all vacation home manager and supervisor. Will be trained to open and close out the office and all the paperwork involved with that for the times that a manager or supervisor is not available. This person will be responsible to check all voicemails and e-mails and ensure they are responded to within 24 hours. Manage a 2-way radio and multi-line phones, prioritizing calls and requests. Communicate with owner’s services on any issues, maintenance or otherwise regarding the rooms. Check all rooms before each arrival for any issues and either fixing or reporting issues to appropriate department.
Inspect all units after check out for damages
Manage a 2-way radio and multi-line phone, prioritizing calls and requests.
Maintain communication between other departments and owner’s services when needed.
Requirements: Prior housekeeping experience is required