Boyne Resorts

Front Desk Agent

Job Locations US-MI-Harbor Springs
Posted Date 1 week ago(6/24/2020 4:35 PM)
Requisition ID
2020-7562
# of Openings
2
Resort
Boyne Highlands Resort
Position Type
Seasonal Full-Time
Targeted Job Start Date
7/5/2020
Category
Lodging

Overview

Shifts Available: Currently looking to fill shifts between 8am to 12am. Must be willing to work days, evenings, weekends, and holidays

 

Overview: Our Front Desk Agents are the first point of contact with guests and handle most aspects of a guest’s stay.  Front Desk Agents greet guests, assist with check-ins, answer guest questions and help resolve any guest issues, and assist with checking guests out.  Adaptability and flexibility is key, you must be able to work well on a team as well as individually.  Our goal is great hospitality where we can create experiences that makes guests loyal for life.

Visit our website for all of our amazing perks, view testimontials and more! Boyne Highlands Employment

Responsibilities

Responsibilities:

  • Greeting guests in a warm, welcoming, and professional manner
  • Assisting guests with checking in and checking out of hotel using computer system
  • Working the resort switchboard, assisting guests on the phone
  • Provide accurate information regarding Boyne Highlands
  • Be able to handle money and accurately balance the bank at the beginning and end of each shift
  • Must be comfortable working in a fast paced environment
  • Must be able to stand for long periods of time
  • Must be at least 18 years of age

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