Boyne Resorts

Systems and Software Manager

Job Locations US-MT-Big Sky
Posted Date 1 week ago(6/24/2020 5:27 PM)
Requisition ID
# of Openings
Big Sky Resort
Position Type
Full-Time Year Round
Year Round
Targeted Job Start Date
Food and Beverage


Manages all softwares and systems utilized in the Food & Beverage department and ensures they are working effectively for the staff and the business.  Is the lead in rolling out new systems and softwares, ensuring adequate training for all staff involved and also that the systems and software’s are being utilized to improve the business.  Evaluates all systems and software platforms on a scheduled basis for needed changes, improvements or updates. 


Software and Systems Management:

  • Leads execution of activities to support the overall F&B systems strategy.
  • Owns the F&B POS system platform, adding new items and ensuring database is clean and functioning.
  • Ensures clear and timely communication of all software and processes that will impact property operations.
  • Ensures hardware and equipment is maintained; inventory levels are kept in accordance to corporate guidelines.
  • Supports culinary team to ensure compliance with purchasing, invoicing, recipe creation and inventory management.
  • Establishes the foundation guidelines for all systems and software’s so team members understand expectations and parameters.
  • Leads and conducts systems and software training to restaurant leadership team on a seasonal basis.  Conducts follow up and specific trainings on as needed basis.

Leadership and Team Development:

  • Displays leadership with a hospitality mindset, exemplifies exceptional customer service and creates a positive, solution-focused environment for our staff and guests.
  • Assigns all expectations and standards for systems adherence to appropriate team members.
  • Manages systems and software budgets to maximize revenue and meet staff and customer needs.
  • Champions all Big Sky Resorts standards, policies and procedures.
  • Establishes the foundation guidelines so team members understand expectations and parameters.

Collaborative/Formal Meetings:

  • Develop collaborative working relationship with outlet managers and F&B teams.
  • Attend weekly outlet meetings to ensure training and adherence are seamless and well communicated
  • Schedules systems and training meetings on a by need basis to discuss weekly goals and objectives


Education and Experience: 

  • 4 years’ experience in the software management, system engineering in food & beverage focused environment, or related professional area.
  • Experience and knowledge of restaurant POS systems, building and maintaining back office POS databases, restaurant costing software's, high level knowledge of Microsoft office applications.


  • Patient – Achieves growth among team members by working in steady and helpful manner; moves easily through on-going change and adjustments made within the operation to support team and company goals.
  • Detail-oriented – Ensures work is done in a complete, accurate and in accordance with Boyne standards and policies with an extreme sense of urgency in fine tuning the details.
  • Composed – Remains calm in a faster than average work pace, combined with varied levels of business and a uniquely blended work force.
  • Effective communicator – Ensures that conference & event details are delivered consistently to resort operations; possesses strong interpersonal communication skills to build working relationships that cross multiple divisions at the resort.
  • Collaborative– Works closely with the food & beverage and IT teams in to continuously improve and expand the software’s and systems in the f&b department to achieve the best results possible; ensures the opportunity for team members to be heard and is a champion for team member growth.

All full time year round employment at Big Sky Resort includes:

  • Options for Health, Vision/Dental and Life Insurance
  • 401K
  • Paid Time Off tier structure
  • FREE All Access Ski/Golf/Bike Haul Pass for yourself and spouse/dependents
  • Retail/F&B discounts at all Boyne outlets


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