Boyne Resorts

Parking Lot Attendant

Job Locations US-WA-Snoqualmie Pass
Posted Date 4 months ago(9/21/2020 2:06 PM)
Requisition ID
2020-8266
# of Openings
20
Resort
Summit at Snoqualmie
Position Type
Seasonal Full-Time
Season
Winter
Category
Mountain Services
Targeted Job Start Date
11/21/2020

Overview

The Summit at Snoqualmie: “Seattle’s Home Mountain”

Just an hour from Seattle on Interstate-90, The Summit at Snoqualmie (and Alpental) re-define convenience, variety, and fun for skiers and snowboarders. Featuring famous steeps, back-bowls, terrain parks, a Nordic center and Tubing Park as well as great learning terrain, The Summit delivers 7 days, and 6 nights a week, and is less than 50 miles from downtown Seattle!

 

As our Parking Lot Attendant, you play a key role in creating the initial guest experience with our resort by helping guide vehicles to available parking and providing resort information so they can enjoy a memorable day in the mountains.

Responsibilities

How You’ll Succeed

At the core, your role is about nurturing connections with people. Composure and an engaging, empathetic communication style will be key to achieving organizational goals. As a Guest Service Specialist, you will consistently promote Boyne Resorts core values of L.E.A.D. with all approaches and all undertakings.

 

Long Term Thinking | Excellence in Execution | Attitude is Everything | Develop Great People

 

In this role you will:

  • Prepare parking lots for guests each morning – removing any trash, spreading sand/salt to help keep employees and guests safe.
  • Directing cars to open parking.
  • Greeting guests and providing resort information.
  • Assist with busy Ski and Ride School program days.
  • Supporting other base area departments as needed including Security, Roads, Environmental, and Transportation operations.
  • Create a safe, convenient, and fun outdoor escape for all.

Qualifications

To be successful in this role, you should have previous customer service experience that includes:

  • Resolving guest conflict and resolve problems or direct customer to a resolution.
  • Providing superior service to every guest.
  • Knowledgeable of resort services in order to be able to respond to guest inquiries.
  • Ability to work both independently and as part of a team
  • Able to work holidays and weekends per seasonal demands and business needs.
  • Ability to start work early – which leaves plenty of time for skiing or snowboarding.

Perks

  • FREE season pass
  • Resort & industry discounts
  • Flexible working hours

About Boyne Resorts:

Boyne Resorts was founded by Everett Kircher, 1947 with the purchase of 40 acres of Northern Michigan mountainside. The transaction of $1, from former State Senator Pierson, led to the development of Boyne Mountain.

 

Boyne Resorts is now a collection of world-class ski and golf resorts spanning North America. The company employs over 7,000 full-time and seasonal staff. It currently operates 13 experiential resort properties: 10 ski resorts and 11 golf courses. The company, based in Boyne Falls, Michigan, owns and/or operates properties in the U.S. states of Michigan, Montana, Washington, Maine, New Hampshire, Tennessee, and Utah, and the Canadian province of British Columbia. Boyne Resorts is the largest ski resort operator in North America in terms of number of resorts, and second in number of skier visits at almost 3.8 million visitors. Boyne Resorts also holds numerous patents on snowmaking technologies and considered an industry innovator.

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