Boyne Resorts

Guest Services Attendant

Job Locations US-MI-Harbor Springs
Posted Date 2 weeks ago(12/31/2020 2:03 PM)
Requisition ID
2020-8296
# of Openings
7
Resort
Boyne Highlands Resort
Position Type
Seasonal Full-Time
Category
Guest Services
Targeted Job Start Date
11/30/2020

Overview

The Guest services attendant is the most exciting, engaging and active position available at Boyne Highlands Resort. The guest services attendant is responsible for helping guests with luggage, complementary guest rides in Resort vehicles. Our team accomplishes these tasks while maintaining an appropriate appearance and demeanor. While posted at the front doors to all of our hotels, our team is the first and last impression of the resort, so a friendly and welcoming attitude is crucial in creating and maintaining an exceptional experience for our guests.

 

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Visit our website for all of our amazing perks, view testimonials and more! Boyne Highlands Employment.

Responsibilities

 

  • Moving luggage from guest vehicles, loading bell carts, and assisting guests to their room
  • Maintaining cleanliness of Resort lobby areas and grounds.
  • Must be able to stand and walk for the duration of an 8-hour shift, lift in excess of 50 lbs. unassisted and push/pull up to 50lbs.
  • Provide quality service to the guest by responding to their request promptly, efficiently and courteously during check-in/check-out and throughout guest stay.
  • Assist the front desk and other guest service areas as needed.

Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service, resort and/or hotel operations experience is preferred but not required.

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