The Summit at Snoqualmie: “Seattle’s Home Mountain”

Just an hour from Seattle on Interstate-90, The Summit at Snoqualmie (and Alpental) re-define convenience, variety, and fun for skiers and snowboarders. Featuring famous steeps, back-bowls, terrain parks, a Nordic center and Tubing Park as well as great learning terrain, The Summit delivers 7 days, and 6 nights a week, and is less than 50 miles from downtown Seattle!

As our Retail Sales Associate, you will help our guests with exceptional service and knowledge of retail products in our stores so that they can enjoy a memorable day in the mountains looking great in their on-mountain purchased products.

How You’ll Succeed

At the core, your role is about nurturing connections with people. Composure and an engaging, empathetic communication style will be key to achieving organizational goals. As a Guest Service Specialist, you will consistently promote Boyne Resorts core values of L.E.A.D. with all approaches and all undertakings.

Long Term Thinking | Excellence in Execution | Attitude is Everything | Develop Great People

In this role you will:

• Provide guests with both face to face and over the phone customer support and answer general questions about retail products and our mountain.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases, and receive and process cash or credit payment.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
• Inventory stock and requisition new stock.
• Tag, arrange, and display merchandise to promote sales.
• Clean shelves, counters, and tables.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Look the part and play the part! Manner, spirit, grooming and enthusiasm!!!
• Create a safe, convenient, and fun outdoor escape for all.

To be successful in this role, you should have previous customer service or retail sales experience that includes:

• passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to work both independently and as part of a team
• Able to work holidays and weekends per seasonal demands and business needs.
• Ability to multitask in a fast paced and sometimes stressful environment.
• Flexible with work days and hours

Perks

• FREE season pass
• Resort & industry discounts
• Flexible working hours

About Boyne Resorts:

Boyne Resorts was founded by Everett Kircher, 1947 with the purchase of 40 acres of Northern Michigan mountainside. The transaction of $1, from former State Senator Pierson, led to the development of Boyne Mountain.

Boyne Resorts is now a collection of world-class ski and golf resorts spanning North America. The company employs over 7,000 full-time and seasonal staff. It currently operates 13 experiential resort properties: 10 ski resorts and 11 golf courses. The company, based in Boyne Falls, Michigan, owns and/or operates properties in the U.S. states of Michigan, Montana, Washington, Maine, New Hampshire, Tennessee, and Utah, and the Canadian province of British Columbia. Boyne Resorts is the largest ski resort operator in North America in terms of number of resorts, and second in number of skier visits at almost 3.8 million visitors. Boyne Resorts also holds numerous patents on snowmaking technologies and considered an industry innovator.