Boyne Resorts

Shop Technician-Grand Rapids

Job Locations US-MI-East Grand Rapids
Posted Date 3 weeks ago(10/5/2020 3:33 PM)
Requisition ID
2020-8413
# of Openings
2
Resort
Boyne Country Sports - Grand Rapids
Position Type
Seasonal Full-Time or Part-Time
Season
Winter
Targeted Job Start Date
10/12/2020
Category
Retail and Rentals

Overview

As a Shop Technician you are responsible for tuning and mounting ski and snowboard bindings, interacting with customers and other assigned tasks.

Responsibilities

The Shop Technician's typical job functions include:

  • Greeting customers as they enter the ski shop, and provide them with information on available skiing and snowboarding equipment and supplies
  • Assisting customers with equipment and fitting hardware, ensuring they’re made aware of the use and care of each item
  • Providing customers with support in selecting the appropriate items, and ensuring they’re properly adjusted
  • Educating customers about safety precautions required during skiing and snowboarding activities
  • Tuning, repairing, and storing equipment and supplies according to vendor or manufacturers’ instructions
  • Confirming that the function of each item communicated to the customer and provide answers to any additional queries
  • Responding to customers in a positive manner, especially when they are relating a problem or issues and attempt to resolve it on immediate basis
  • Completing required documentation for each rental and sale, ensuring that receipts and change are in order
  • Overseeing the repair, cleaning and maintenance of rented/new/used equipment, both in a preventative and regular capacity
  • Making sure the service shop is operating properly and that any need for maintenance communicated to the supervisor
  • Other tasks may be assigned

Qualifications

This position may be for you if:

  • You are at least 18 years old
  • You have achieved a high school diploma or GED equivalent
  • You are available to work weekends and holidays
  • You have 2 years of ski/snowboard tuning and binding mounting/adjusting experience
  • You are interested in a customer service based position that involves customer interaction
  • You are able to communicate effectively, work well with a team and are detail oriented

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