Boyne Resorts

Ski & Snowboard Rental Technician

Job Locations US-MI-Boyne Falls
Posted Date 2 weeks ago(11/14/2020 9:51 AM)
Requisition ID
2020-8752
# of Openings
8
Resort
Boyne Mountain Resort
Position Type
Seasonal Full-Time or Part-Time
Season
Winter
Category
Mountain Sports and Adventures
Targeted Job Start Date
12/21/2020

Overview

Join the Boyne Mountain team as a Rental Technician. Work in a lively environment at our rental shop, helping fit our guests into the appropriate ski and snowboard equipment. Must enjoy working as part of a team and be able to deliver exceptional customer service. Our rental shop is in the process of being retrofitted and organized to meet nd exceed COVID regulation compliance.

 

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Responsibilities

  • Verify that rental form is completed and signed by guests.
  • Demonstrate knowledge of proper boot fit and selection.
  • Select the proper ski and binding or snowboard and binding, along with adjusting to proper settings. 
  • Physically help fit customers with equipment and make all proper adjustments.
  • Inspect equipment for damage.
  • Explain in detail to customer how bindings operate.
  • Learn about all rental and retail equipment, ticketing process and pricing.
  • Stay up to date on all resort safety trainings and event schedules.
  • Support supervisor / manager at requested tasks (cleaning, moving and counting inventory).
  • Keep all work areas clean and neat.
  • Ability to lift up to 25 lbs.
  • Good interpersonal communication skills
  • Provide personalized boot fitting, binding setting, and support for all abilities. Must be able to listen to needs and respond accordingly. Every guest will have specific requirements.
  • Must kneel and stand repeatedly while boot fitting and assisting guests with equipment.
  • Encourage a positive atmosphere in the rental shop for guests and employees alike. Welcome everyone with a smile!

Qualifications

Judgment: Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Education and/or Experience: This is an entry-level position that does not require prior training. All the necessary training will be provided on the job and staff should demonstrate good performance of their job tasks within a two-week time frame. Knowledge about skiing and/or snowboarding is great but not crucial to the success of the position. 

 

Computer Skills: certification for ski fitting provided and required; basic computer skills.

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