Boyne Resorts

Ticket Scanners

Job Locations US-MI-Harbor Springs
Posted Date 3 weeks ago(12/27/2020 8:46 AM)
Requisition ID
2020-8886
# of Openings
20
Resort
Boyne Highlands Resort
Position Type
Seasonal Full-Time
Season
Winter
Category
Guest Services
Targeted Job Start Date
12/10/2020

Overview

$500 Season Bonus - when hired by January 7, 2021 and you work 32 hours or more per week. Plus a FREE ski pass and MORE!!

 

The Ticket Scanner position  part or full-time, seasonal position at Boyne Highlands Resort. Position is responsible for scanning tickets in lift lines and answering any and all guest questions. Team members must be willing to provide great guest service. The ideal candidate is enthusiastic, team focused and has prior experience in guest facing roles. We are hiring this as a dual role; however, one may work as a ticket scanner or ticket sales only. The overall goal is that this team member can do both as needed.  This position includes aiding guests in their purchase of products offered by Boyne Highlands, gaining a full understanding of the resort’s promotions, services, hours of operation and other pertinent resort information in order to provide clear and consistent communication with all guests.  A skier services member must provide excellent customer service, always acting with accountability.

 

Visit our website for all of our amazing perks, view testimonials and more! Boyne Highlands Employment.

 

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Responsibilities

 

  • Welcome guests to the skier services area and the resort.
  • Have knowledge of Boyne Highland’s products, services, promotions and events, including a variety of pricing rates, discounts, special promotional days, and special events or happenings at the resort.
  • Assist Guest Services in handling resort-specific questions, announcements and delivery of pertinent information.
  • Maintain work area in a clean, neat, and orderly fashion (inside or out).
  • Work in cold temperatures outside for long periods of time or Sit for long periods of time in ticket booth and sell lift tickets to skiers.
  • Ensure all skiers/riders have valid season pass or lift ticket; and be well versed on how to resolve conflict situations in a timely and respectful manner while providing excellent guest services in any circumstance.

 

Qualifications

Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

 

 

 

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