Boyne Resorts

Front of House Supervisor

Job Locations US-MI-Harbor Springs
Posted Date 2 days ago(4/12/2021 9:52 AM)
Requisition ID
2021-9327
# of Openings
3
Resort
Boyne Highlands Resort
Position Type
Seasonal Full-Time
Season
Summer
Category
Food and Beverage
Targeted Job Start Date
5/1/2021

Overview

Want to work in a beautiful location with a super fun crew?  If you like the idea of working in a beautiful backdrop of the ski hills and lush green grass, and working in a super fun environment, Boyne Highlands may be the right spot for you!  We're looking for people with a drive to ensure every guest leaves happy. Boyne Highlands is looking for Food and Beverage Supervisors to join our team. 

 

The Supervisor position is a full-time, seasonal position. Supervisor will assist the Restaurant Manager in all aspects of the department, including scheduling, payroll and floor management. Responsibilities are to ensure that guests have an enjoyable dining experience by providing quality guest service. All Supervisors must be available to work nights, weekends, and holidays. Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn't understand the term "not my job."

 

Visit our website for all of our amazing perks, view testimonials and more! Boyne Highlands Employment

 

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Responsibilities

Essential Duties and Responsibilities (including but not limited to):

The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.

  • Assist with scheduling, daily staffing levels, billing transactions, inventory, etc.
  • Ensure cleanliness of restaurant, including service stations with maintaining a clean, neat, and well-organized work area.
  • Take appropriate action on any complaint or problem to ensure guest satisfaction.
  • Work closely with culinary and other departments to properly plan and coordinate operation of the restaurant.
  • Maintain awareness in relation to accident prevention, safety, and fire prevention.
  • Ensure all reports are prepared completely and on time to develop a more informative database for improved management decision-making and critical evaluation of workplace activities.
  • Consistently look for new methods, techniques, equipment, and material that will improve the overall efficiency and/or quality of the department.

 

Supervisory Responsibilities: This position directly supervises 12-15 team members in restaurant, and is responsible for carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

Qualifications

Supervisors must possess ServSafe certification or acquire it upon hire.

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