Boyne Resorts

Midnight Shift Front Desk Agent

Job Locations US-MI-Harbor Springs
Posted Date 18 hours ago(8/2/2021 9:29 AM)
Requisition ID
2021-9719
# of Openings
1
Resort
Boyne Highlands Resort
Position Type
Seasonal Full-Time
Category
Lodging
Targeted Job Start Date
8/6/2021

Overview

If you like the idea of working in a beautiful backdrop of the mountain, golfing/skiing for free, and working in a super fun environment, Boyne Highlands may be the right spot for you! We're looking for people with a drive to ensure every guest leaves with a great experience!

 

As a Front Desk Agent, you are the first point of contact with guests and handle most aspects of a guest’s stay. You will also greet guests, assist with check-ins/check-outs, answer guest questions and help resolve any guest issues. Adaptability and flexibility are key, you must be able to work well on a team as well as individually. Our goal is great hospitality where we can create experiences that make guests loyal for life. 

Main Lodge Main entrance high view

We are currently looking for people to work full-time or part-time, variable shifts between 12 am to 8 am. Summer bonus offered at the end of the season.

Responsibilities

The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position.

  • Greeting guests in a warm, welcoming, and professional manner
  • Assisting guests with checking in and checking out of hotel using the computer system
  • Working the resort switchboard, assisting guests on the phone
  • Provide accurate information regarding Boyne Highlands
  • Be able to handle money and accurately balance the bank at the beginning and end of each shift

Qualifications

  • Must be comfortable working in a fast-paced environment
  • Must be able to stand for long periods
  • Must be at least 18 years of age

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