Boyne Resorts

Sugarloaf Information Systems Coordinator

Job Locations US-ME-Carrabassett Valley
Posted Date 5 days ago(9/14/2021 12:29 PM)
Requisition ID
2021-9804
# of Openings
1
Resort
Sugarloaf
Position Type
Full-Time Year Round
Season
Year Round
Category
Information Technology
Targeted Job Start Date
10/1/2021

Overview

Sugarloaf is looking for a service and task oriented person to join our IT team as an Information Systems Coordinator (ISC). A Sugarloaf ISC works daily with team members and guests to provide excellent service as they maintain and monitor the computer systems and networks for our resort. This full-time, year-round position is eligible for benefits and seasonal bonuses as well as other job perks. We offer a great work environment, excellent quality of life, and a solid team. If you are seeking a lifestyle change and have previous IT experience, we have a place for you. Come join our team!

 

The primary functions of this role are to:

  • provide desktop PC support to employees and customers
  • maintain voice, data, and TV cabling infrastructure (indoor and outdoor); repair or replace damaged wiring; install and terminate wiring to support renovation, relocation, or new construction
  • provide direct guest support for guest room issues, including but not limited to: TV, phone and internet
  • use vendor support to resolve difficult problems
  • provide users with basic instruction
  • perform and maintain an inventory of tools and equipment; maintain stocks of consumable supplies
  • perform additional tasks as assigned by supervisor

The use of a personal vehicle for travel within the Sugarloaf area is required. Mileage reimbursement will be provided.

  

On-site work is required with the option of some remote capabilities.

 

Wage will start at entry level with the potential for increase based on performance and experience. 

Qualifications

The ideal candidate for this role will:

  • have a minimum of a High School diploma or equivalent.
  • be regularly available for weekend shifts and for evening shifts as needed during scheduled maintenance or in case of emergency.
  • have at least 2 years of related work experience (preferred, but willing train the right person).
  • be A+ Certified Professional (or be able to obtain certification in a short period of time).
  • have advanced knowledge of network cabling, T568A/B wiring standards, and cable count color codes.
  • be proficient with Microsoft Windows and Microsoft Office applications.
  • be able to learn the operation and maintenance of complex PBX telephone systems.
  • have basic knowledge of networking.
  • be able to critically think and use various resources, including vendor support, reference manuals, internet resources, and/or documentation to solve problems.
  • have a current, valid driver’s license and a functioning vehicle with current registration and insurance.
  • be able to ski or snowboard at or above the beginner level to perform on-mountain tasks.

 

Sugarloaf Team Member Benefits include:

  • Free lift pass for skiing and/or riding (at Sugarloaf and Sunday River)
  • Discounts at resort F&B and retail locations
  • Discounted ski/snowboard lessons and rentals
  • Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
  • Discounted passes at other Boyne and partner resorts
  • Eligibility for end of season service and loyalty bonus

 

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