SnowSports Academy sales and reservations representative is as part or full-time, seasonal position at Boyne Highlands Resort. Representatives are responsible for providing quality service to guests by responding to their questions, requests and scheduling lessons promptly, efficiently, and courteously on phone calls and during check-in process.
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The Boyne Highlands SnowSports School team members are enthusiastic, ambitious, thrive in the outdoors, love the mountain lifestyle, have a positive "can do attitude” and are passionate about skiing and snowboarding. If that sounds like you, we want you on our team! We have fun, love what we do, work together as a team and use every guest interaction as an opportunity to create lifelong skiers and snowboarders. Come join us this winter! Full-time, part-time and temporary positions are available for both ski and snowboard coaches in our Children’s and Adult Programs. Team members must be available to work on specified days during the busiest times of the season, which include weekends and holidays.
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We are looking for enthusiastic individuals, which love the outdoors, love creating unique experiences for our guests, owners and team members and have a passion for being creative. We host many family activities around our resort property. These activities range from bonfire and S’mores, cookie decorating, arts and crafts, storytelling and ice cream socials. The activities attendant provides energy and excitement through knowledge of activities, events and property locations while providing excellent guest service to go above and beyond in creating memorable experiences for our guests.
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The Sidewalk Snow Remover is a part- or full-time, seasonal position at Boyne Highlands Resort. The position reports up to the Guest Services department. The Sidewalk Snow Remover focuses on snow removal at our three hotels sidewalks. These team members are required to work early morning and have a flexible schedule based on snowfall. The opportunity for this to be a full-time position would require team member to assist in ski valet or other guest services areas.
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The Ski Valet is responsible for creating an excellent first and last impression. They provide prompt and courteous service, and familiarize the guests with essential resort services and activities. Ski Valets will assist guests with their winter sports equipment and ensure a smooth skiing experience. They are responsible for tending to immediate guest needs and answering resort questions.
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Pool Attendant is a part or full-time, seasonal position at Boyne Highlands Resort. The Pool Attendant will efficiently, accurately, courteously, and professionally maintain two pool locations (Main Lodge and Heather Highlands Inn) and their surrounding areas. Attendant is ultimately responsible for overall cleanliness, safety, and readiness of pool areas.
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Join Boyne Highlands Guest Services team and help transport guests throughout the resort in a safe and efficient manner! The ideal candidate will provide exceptional customer service and enjoy interacting with guests and answering any and all questions they may have about the resort. Patience, friendliness, and efficiency are what it takes to succeed in this position!
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The Guest services attendant is the most exciting, engaging and active position available at Boyne Highlands Resort. The guest services attendant is responsible for helping guests with luggage, complementary guest rides in Resort vehicles. Our team accomplishes these tasks while maintaining an appropriate appearance and demeanor. While posted at the front doors to all of our hotels, our team is the first and last impression of the resort, so a friendly and welcoming attitude is crucial in creating and maintaining an exceptional experience for our guests.
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The Tram Driver must be personable and enjoy interacting with people. Individuals will be expected toprovide exceptional customer service to all guests while maintaining guest safety as the top priority. The successful candidate must be able to enforce safety guidelines with grace and tact, follow all written procedures and identify vehicle-related issues. You are available to work: days, nights, weekends and holidays.
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The Tubing Hill Supervisor is responsible for providing topnotch guest service throughout the entire tubing experience. Oversee a team of 7 tubing hill attendants. Position duties include operating the tube tow, assisting with the loading and unloading of guests from tubes, maintaining the loading and unloading areas of the tubing hill, and ensuring a safe and enjoyable guest experience. Responsible for the daily opening and closing procedures of attractions, including maintenance of equipment, cleanliness of attraction, communicate delayed openings or early closures with appropriate stake holders. Manage guest volume, oversee release of liability iPad house and work with Ski Patrol to ensure guest safety. Hold morning meetings and create a safety culture amongst team members. Reports to Mountain Manager. Other duties as assigned.
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As our Rental Cashier, you will help our guests by providing exceptional service processing rental purchases and providing resort information so they can enjoy a memorable day in the mountains. At the core, your role is about nurturing connections with people. Composure and an engaging, empathetic communication style will be key to achieving organizational goals.
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Join the Boyne Highlands team as a Rental Technician. Work in a lively environment at our rental shop, helping fit our guests into the appropriate ski and snowboard equipment. Must enjoy working as part of a team and be able to deliver exceptional customer service. Knowledge and passion about skis, snowboards, and the sport itself is a must!
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The Skier Services Lead we are looking for have a caring leadership style, tenacity to provide great guest service, and an ability to learn all about our lift ticket products, including the selling and redemption processes. We want professional staff members who also know how to have fun! Problem solving skills along with the self-confidence to make decisions is a must. You’ll be joining the Skier Services team which is comprised of lift ticket sellers, scanners, and other team leads that work as a cohesive team unit. The leads will work closely with each other and must know the inside (within Skier Services offices) and outside (on-hill scanning at the lifts) functions of the position, including all aspects of lift product offerings, selling, and how to best answer guest questions. Candidates must be willing to learn the computer systems and programs that manage our lift products that are being sold in the Skier Services office and on our website. This role encompasses multiple levels of skill and one needs to be willing to jump into action at anytime.
The Skier Services Lead oversees the following areas: lift ticket and season pass sales (on-site, via phone, online, walk-in); act as on-mountain concierge services inside the Skier Services office, and also be ready to assist in scanning lift products at our outdoor lifts.
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Essential focus of this position will be to provide a friendly, fun, safe, caring and compassionate guest experience, time and time again.As the Race Crew member, you are responsible for setting up and tearing down the NASTAR racecourse, course maintenance and possible guest registration. Also, setup and tear down of events like the Boyne Highlands downhill, CUSSA, high school competitions, and Thursday night race league. The right candidate for this position will be able to ski on all mountain trails in all conditions and will be able to work outside all day. This person for NASTAR and Thursday night race league, will be required to work from 12pm to 4pm weekends for Nastar and for Thursday night race league from 4pm to 9pm. Other times would be needed for outside event set up; times and day to be determined. Candidates can also work in other locations for extra hours if necessary. If no prior race experience but willing to learn we will train the right candidate.
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Adventure Center Desk Attendant is full time or part time seasonal position at Boyne Highlands. Attendants are responsible for providing quality service to guests by responding to their questions and requests and scheduling tours promptly, efficiently, and courteously on phone calls and during check-in process.
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Café Barista is a part or full-time, year round position in The Café at Boyne Highlands Resort. The primary focus of the café barista is to provide quality service to guests by preparing and serving coffee related beverages and assorted snack foods
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Skier Services Team Member is a part or full-time, seasonal position at Boyne Highlands Resort. Position is responsible for selling lift tickets, season pass products, scanning tickets in lift lines and answering any and all guest questions. Team members must be willing to provide great guest service. The ideal candidate is enthusiastic, team focused and has prior experience in guest facing roles. We are hiring this as a dual role; however, one may work as a ticket scanner or ticket sales only. The overall goal is that this team member can do both as needed. This position includes aiding guests in their purchase of products offered by Boyne Highlands, gaining a full understanding of the resort’s promotions, services, hours of operation and other pertinent resort information in order to provide clear and consistent communication with all guests. A skier services member must provide excellent customer service, always acting with accountability.
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Equestrian Center Wrangler is a part or full-time position at Boyne Highlands Resort and/or Boyne Mountain Resorts. Wranglers are responsible for taking guests on a guided tours, presenting knowledge about horses, and possessing the ability to answer guests’ questions. Wranglers will also provide care for the horses.
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Groomer is a part- or full-time, seasonal position at Boyne Highlands Resort. The primary focus of the groomer is to prepare and maintain a skiing surface that is safe and functional for skiers and snowboarders of all skill levels using grooming vehicles. This shift is Midnight - 8am.
The terrain park crew is the backbone of the department and is responsible for everything functioning properly on a daily basis. They provide a presence in the park, educating riders on etiquette and safety while maintaining and inspecting features. Shaping with shovels and other tools, as well as adjusting rope lines and signage and inspecting features are on a typical day’s agenda.
Ski Lift operators are people who work on the ski lifts and assist ski enthusiasts in skiing or snowboarding down the snow covered mountain slopes. A ski lift operator gets to earn a paycheck while enjoying the lush beauty of mountains at the same time.
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Boyne Highlands Ski Patrollers will monitor mountain areas for injured, reckless, and lost skiers and snowboarders, and for skiing hazards; provide first aid and other necessary assistance to skiers and snowboarders; enforce company skiing safety regulations; complete ongoing training and emergency procedures practice; and perform various trail maintenance tasks. As a guest-focused organization, a crucial part of each team member's job is to attract and retain guests.
The Lift Operations Supervisor assists the Lift Operations Manager with supervision of personnel and daily operations of their assigned area. Responsibilities include personnel interviewing, hiring, training, and evaluating; rewarding and disciplining employees; addressing complaints and resolving problems; management of departmental budget requirements; planning, reporting and other documentation support; working closely with lift maintenance and other resort departments; and the performance of assigned tasks not necessarily related to this specific job, but essential to the successful operation of the resort. Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn’t understand the term “not my job.”
We are looking for enthusiastic, passionate and eager individuals to help us with our Day Lodge Food Service outlets. This internship will be a rotational position that helps with our Aonach Mor Moonlight Dinners, North Peak Warming Hut, Food Court, Zoo Bar and Cookouts.
You will gain valuable experience with a variety of service styles as well as multiple positions within these outlets. Positions include, but not limited to, cashier, serving, bartending, running food and barista.
Aonach Mor Moonlight Dinner
Boyne Highlands Resorts' mountain-top dining experience promises an unforgettable evening with great people, a cozy ambiance and exceptional service. So much more than just a meal, Aonach Mor Moonlight Dinner is an experience not to be missed. In a place that takes pride in its traditions, the Aonach Mor Moonlight Dinner stands apart with its singular combination of elegance, superior service, delicious food, and crackling firelight, all in an unforgettable atmosphere. The evening begins with a sleigh ride from the Main Lodge lobby to the North Peak Warming Hut. Upon arrival, guests disembark to an inviting bonfire before taking their seats at nearby tables, each adorned in white linen and illuminated by candlelight. On clear nights, the lights of the Mackinac Bridge add to the stunning ambiance. A live acoustic guitarist strums favorite tunes, rounding out the perfect atmosphere for fine, comfortable and uniquely memorable dining.
Zoo Bar
Located at the base of the ski hill, this conveniently located lounge offers a casual atmosphere with American cuisine, live entertainment, tap takeovers, spirits and dancing! Meet up with friends or make new ones at the hottest apres ski experience in northern Michigan.
Food Court
Conveniently located at the base of the ski hill, our Food Court is great for a quick lunch stop. Hand-tossed pizza, homemade soup and chili, fresh deli sandwiches, salad bar, daily specials, specialty coffees and burgers in three sizes are just some of the menu items!
Located at the base of the ski hill, this conveniently located lounge offers a casual atmosphere with American cuisine, live entertainment, tap takeovers, spirits and dancing! Meet up with friends or make new ones at the hottest apres ski experience in northern Michigan.
North Peak Warming Hut
Perched atop Boyne Highlands northern most slopes, this is the perfect destination for spectacular views of the Mackinaw Bridge on a clear day. North Peak serves lunch, wine, beer, liquor and a variety of snacks.
We are looking for enthusiastic, passionate and eager individuals to help us with our Day Lodge Food Service outlets. This internship will be a rotational position that helps with our Aonach Mor Moonlight Dinners, North Peak Warming Hut, Food Court, Zoo Bar and Cookouts.
You will gain valuable experience with a variety of service styles as well as multiple positions within these outlets. Positions include, but not limited to, cashier, serving, bartending, running food and barista.
Aonach Mor Moonlight Dinner
Boyne Highlands Resorts' mountain-top dining experience promises an unforgettable evening with great people, a cozy ambiance and exceptional service. So much more than just a meal, Aonach Mor Moonlight Dinner is an experience not to be missed. In a place that takes pride in its traditions, the Aonach Mor Moonlight Dinner stands apart with its singular combination of elegance, superior service, delicious food, and crackling firelight, all in an unforgettable atmosphere. The evening begins with a sleigh ride from the Main Lodge lobby to the North Peak Warming Hut. Upon arrival, guests disembark to an inviting bonfire before taking their seats at nearby tables, each adorned in white linen and illuminated by candlelight. On clear nights, the lights of the Mackinac Bridge add to the stunning ambiance. A live acoustic guitarist strums favorite tunes, rounding out the perfect atmosphere for fine, comfortable and uniquely memorable dining.
Zoo Bar
Sitting at the base of the ski hill, this conveniently located lounge offers a casual atmosphere with American cuisine, live entertainment, tap takeovers, spirits and dancing! Meet up with friends or make new ones at the hottest apres ski experience in northern Michigan.
Food Court
Conveniently located at the base of the ski hill, our Food Court is great for a quick lunch stop. Hand-tossed pizza, homemade soup and chili, fresh deli sandwiches, salad bar, daily specials, specialty coffees and burgers in three sizes are just some of the menu items!
North Peak Warming Hut
Perched atop Boyne Highlands northern most slopes, this is the perfect destination for spectacular views of the Mackinaw Bridge on a clear day. North Peak serves lunch, wine, beer, liquor and a variety of snacks.
Responsible for executing daily/nightly work orders and service calls. Keep accurate log of routine and preventative maintenance performed on resort infrastructures. Must possess working knowledge of general maintenance, plumbing, carpentry and electrical. Valid driver’s license required.
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Full-time year round positions at Boyne Highlands Resort. All shifts - days, nights and midnight. The duties of this job require a high degree of specialized expertise and skill in maintaining established standards of quality and accuracy. Drive, determination and a self-disciplined approach to achieving results that meet these established criteria are necessary for successful job performance. The job environment is structured and job expectations are clear. While the pace of the work is faster than average, quality is never compromised. The focus of communication and organizational relationships is based on technical expertise. The work requires specialized technical problem solving and ingenuity while working within approved organizational systems and technology, and the demonstration of the values of integrity, quality and caution. New ideas and concepts are also important but will be carefully analyzed and tested before communication and adoption. If the job involves managing others, there is a need for someone who can exercise the necessary authority to assure policies and procedures are followed and time frames are met. At the same time, it will be necessary to give subordinates structured opportunity to develop their own expertise and capability for quality work to assure effective delegation and shared responsibility for work output. It is expected that coaching and training support for achieving effective delegation will be required. The position encompasses a defined span of control and opportunity for someone who engenders trust, demonstrates a sense of urgency and assures consistent achievement of quality standards. The work requires making decisions that support company guidelines authoritatively and quickly. Visit our website for all of our amazing perks, view testimonials and more! Boyne Highlands Employment
Primary focus of this position is to maintain kitchen work areas, restaurant equipment, and all utensils in clean and orderly condition.
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The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. The job environment promotes steady, methodical work output so that job routines can be completed on time and error-free.
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Public Space Attendant is a part or full-time, seasonal position at Boyne Highlands Resort. The PSA is responsible for ensuring clean, orderly, and attractive public space areas throughout the resort.
Obtain list of areas which need to be cleaned immediately and list of prospective spaces to monitor in order to prepare work assignments.
This is a day position. Hours are 8:00 am until 4:30 pm
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The Bag Staff is responsible for providing prompt, professional service when assisting players with equipment and general course information.
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Housekeeping Room Attendant is a part or full-time, year-round position at Boyne Highlands Resort.
The responsibility of this position is managing specialized work efficiently, with confidence and competence. The position requires above average attention to details, concern for the exact correctness of work, and strong commitment to tasks completed on time. The person in this position will take work seriously, has a strong sense of duty, and is disciplined. A somewhat faster-than-average pace will be the norm for this position. Detailed, specialized work is the major focus. The person in this position will require clearly defined work, responsibilities, and reporting relationships, ongoing and thorough training opportunities to develop expertise and increase confidence, and frequently expressed appreciation of the person’s competence, conscientiousness, and loyalty. The position will provide security in a stable work environment, allowing the person to plan for, focus on and complete tasks on hand. When changes in the nature of the work occur, the person in this position will need direction, training and support. The position will generally be task oriented, requiring someone with a conservative, careful, and cautious approach to work
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Public Space Attendant is a part or full-time, seasonal position at Boyne Highlands Resort. The PSA is responsible for ensuring clean, orderly, and attractive public space areas throughout the resort. This is a night position 3:30 pm till 12:00 am
Must be able to work nights with little supervision.
3:30pm until 12:00am
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Housekeeping Room Attendant is a part or full-time, year-round position at Boyne Highlands Resort.
The responsibility of this position is managing specialized work efficiently, with confidence and competence. The position requires above average attention to details, concern for the exact correctness of work, and strong commitment to tasks completed on time. The person in this position will take work seriously, has a strong sense of duty, and is disciplined. A somewhat faster-than-average pace will be the norm for this position. Detailed, specialized work is the major focus. The person in this position will require clearly defined work, responsibilities, and reporting relationships, ongoing and thorough training opportunities to develop expertise and increase confidence, and frequently expressed appreciation of the person’s competence, conscientiousness, and loyalty. The position will provide security in a stable work environment, allowing the person to plan for, focus on and complete tasks on hand. When changes in the nature of the work occur, the person in this position will need direction, training and support. The position will generally be task oriented, requiring someone with a conservative, careful, and cautious approach to work
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The position requires above average attention to details, concern for the exact correctness of work, and strong commitment to tasks completed on time. This person will be working within a team. The job requires to be out in the weather, as the units being cleaned are rental homes, townhomes and cottages. This person will be responsible for loading the company vehicle with the daily supplies needed and the maintaining the cleanliness of said vehicle. Detailed, specialized work is the major focus. The person in this position will be trained for this clearly defined work and responsibilities. This person will be trained to handle any changes in the nature of the work that should occur. Lifting and bending is required in this position. The position will generally be task oriented, requiring someone with a conservative, careful, and cautious approach to work.
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Public Space Attendant is a part or full-time, year round position at Boyne Highlands Resort. The PSA is responsible for ensuring clean, orderly, and attractive public space areas throughout the resort. This is second shift 3:30 pm until 12:00am
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The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. The job environment promotes steady, methodical work output so that job routines can be completed on time and error-free.
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The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. The job environment promotes steady, methodical work output so that job routines can be completed on time and error-free.
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The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. The job environment promotes steady, methodical work output so that job routines can be completed on time and error-free.
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- The banquet chef typically handles everything from planning the banquet menu to presenting the finished product to the client.
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We are in serach for our next round of Sous Chef Apprentices. You can start your employment now, with classes starting in the fall or early 2021 winter! Previous experience with Boyne Highlands qualifies towards the hour requirement involved with the Apprenticeship program. We have mulitple positions within our culinary department to start you in this great and exciting program.
Boyne Highlands Resort, in partnership with North Central Michigan College, Northwest Michigan Works! and the American Culinary Federation, are pleased to offer this unique career opportunity for qualified individuals seeking the benefits of a full-time paid position with a highly respected employer. Apprentices will learn hands-on from Master Chefs while gaining quality education through complementary college courses. This is the opportunity you have been waiting for! Call today!