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As the Day Lodge Sous Chef, you would be responsible for supervising and coordinating activities of the culinary operations including planning, development, menus, pricing, training, finance, day-to-day operations, including the Food Court, Zoo Bar and Moonlight Dinner Service.
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Responsible for providing excellent guest service by promptly greeting guests, assisting the serving team in delivering specific orders to the correct guests, providing prompt and accurate room service, clearing and setting tables, stocking side stands and completing side work. Applicants must be at least 18 years old and be available to work nights, weekends, and holidays.
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Server is a full or part-time, year-round position at Boyne Highlands Resort. The focus of this position is to complete tasks consistently, carefully and systematically, in a service friendly environment. The position allows for repetitive communication and interaction with people. It requires someone who is patient, pleasant, and friendly, is a willing and sympathetic listener, a cheerful, amiable talker, and gets along easily with others. The work requires managing the details with somewhat better than average accuracy and with careful attention to the quality. The job will provide close supervision and a stable, secure work group. The steady, methodical nature of this position requires someone who is patient and desires to finish a task without interruptions once started. The position necessitates work completed carefully, systematically, in a relatively unhurried pace, and in the same way unless otherwise directed. The work calls for some maintaining established procedures. The training provided for this position will be ongoing and will provide repetitive practice and written instruction on policies and procedures. Overall, the work environment is relatively low pressure and unchanging, and requires dependable, consistent and steady work habits.
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Shifts Available: Currently looking to fill shifts between 8am to 12am. Must be willing to work days, evenings, weekends, and holidays
Overview: Our Front Desk Agents are the first point of contact with guests and handle most aspects of a guest’s stay. Front Desk Agents greet guests, assist with check-ins, answer guest questions and help resolve any guest issues, and assist with checking guests out. Adaptability and flexibility is key, you must be able to work well on a team as well as individually. Our goal is great hospitality where we can create experiences that makes guests loyal for life.
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Responsibilities of this position include selecting skis, boots and poles and completing the necessary paperwork for guests who rent equipment, adjusting bindings, conditioning, and maintenance of equipment. Knowledge of snowboarding and skiing equipment and cash handling experience preferred. Heavy lifting and a valid driver's license required. Applicants must be at least 18 years old and be available to work weekends and holidays. Now accepting applications for winter 2017/18 season!
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Nail Technician is a part- or full-time, year-round position at Boyne Highlands Resort. The primary focus of the technician is to administer manicures and pedicures with accompanying hand and foot massage as scheduled by spa concierges.
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The Ticket Scanning Supervisor for Boyne Highlands will ensure team members are providing great guest service along with the checking and scanning of all tickets and season passes. This team will assist with building lift mazes and managing crowd control at the bottom of the chairlifts. This role will manage the day to day schedule for scanning at the lifts, working through ticket issues and coordinating resolution, and host a detailed morning meeting. This role will assist the Mountain Manager in hiring, training, coaching and scheduling up to 10 team members spread over the base of the hill. You will work very closely with Skier Services, Security and Lift Operations. The ideal candidate is enthusiastic, team focused and has prior experience in guest facing roles.
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Equestrian Center Wrangler is a part or full-time, seasonal position at Boyne Highlands Resort. Wranglers are responsible for taking guests on a guided tour, presenting knowledge about horses, and possessing the ability to answer guests’ questions.
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Boyne Highlands Resort, in partnership with North Central Michigan College, Northwest Michigan Works! and the American Culinary Federation, are pleased to offer this unique career opportunity for qualified individuals seeking the benefits of a full-time paid position with a highly respected employer. Apprentices will learn hands-on from Master Chefs while gaining quality education through complementary college courses. This is the opportunity you have been waiting for! Call today!
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Zipline Guide is a full-time seasonal position at Boyne Highlands Resort. Guides are responsible for organizing and leading group tours on the Zip Line while ensuring safety of all guests and creating positive experience.
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As a SnowSports Instructor you are responsible for instructing guests of all levels of proficiency in skiing and or snowboarding techniques for basic fundamentals up to and including competitive skiing and or snowboarding and the latest techniques.
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Ticket Checkers are responsible for greeting on mountain guests, act as a source for mountain information, and on mountain ticket and line management. This position will spend their full shift outside primarily at the bottom of the chair lifts. Flexibility, outstanding guest service skills, and attention to detail are a must. Ticket checkers will use hand held scanning equipment to scan guest’s tickets/passes to ensure our guests are skiing/riding on the proper ticket. Ticket checkers with proper skiing/riding ability will have the opportunity to ski/ride to properly cover each chair lift with a scanning location. Ticket checkers will work with guests and the season pass office to mitigate ticket/pass issues. This position acts as the ultimate resort host. All other duties as assigned.
The overall role of ticket checkers is to scan tickets & passes at the chairlifts is to identify ticket fraud, collect essential guest data and assist our guests as needed. This department works closely with the Season Pass Office, Front Desk and Lift Operations.
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The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. The job environment promotes steady, methodical work output so that job routines can be completed on time and error-free.
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Let Us Be Your Classroom & Your Playground!
It's more than an INTERNSHIP... It's an EXPERIENCE! Completing an internship at Boyne Highlands Resort will not only expand your knowledge of the hospitality-resort industry it will also provide you with the necessary real world experience you will need in your selected career path. Within our five major divisions, including golf & retail, ski & waterpark, lodging & spa, food & beverage, and administrative offices, we are able to offer a large variety of exciting opportunities that will benefit you and your future in the hospitality industry.
When you aren't learning from our talented teams of professionals, we simply ask that you remember one thing... Play as hard as you work! While being compensated for your dedication to the success of Boyne Highlands Resort, you'll also have the opportunity to immerse yourself in the lifestyle we strive to create for our guests by enjoying all of the activities offered at the resorts.
Types of Internships Offered: Lodging | Housekeeping | Front Desk/Night Audit | Culinary | Food and Beverage | Outdoor Recreation | Golf Professional Management | Turf Management | Events
Questions Regarding Internship Opportunities?
jobs@boynehighlands.com
Let us know what type of internship you are looking for!
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Tube Park attendants work in a safe and sound manner with guests loading and unloading guests from tubes.
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Coffee Cart Attendant is a part or full-time, seasonal position in the Cafeteria. The primary focus of the coffee cart attendant is to provide quality service to guests by preparing and serving coffee related beverages.
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Primary focus of this position is to maintain kitchen work areas, restaurant equipment, and all utensils in clean and orderly condition.
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Cafeteria Line Server provide excellent customer service by preparing food and serving food to guests and assisting with any requests or questions.
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Operate and maintain cash register.
Properly handle cash, including balancing cash drawer and making accurate daily deposits.
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Cafeteria Chef is a full- or part-time, seasonal position at Boyne Highlands Resort. The primary focus of a line cook is to prepare food, help the kitchen workers in the preparation of food items and set up allocated stations for menu, as instructed by Executive Chef and compliant with standards.
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The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. Pace is a steady, even pace to promote accuracy and quality of work. Repetitive routines are necessary to complete tasks in a timly fashion.
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Groomer is a part- or full-time, seasonal position at Boyne Highlands Resort. The primary focus of the groomer is to prepare and maintain a skiing surface that is safe and functional for skiers and snowboarders of all skill levels using grooming vehicles.
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The terrain park crew is the backbone of the department and is responsible for everything functioning properly on a daily basis. They provide a presence in the park, educating riders on etiquette and safety while maintaining and inspecting features. Shaping with shovels and other tools, as well as adjusting rope lines and signage and inspecting features are on a typical day’s agenda.
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Public Space Attendant is a part or full-time, seasonal position at Boyne Highlands Resort. The PSA is responsible for ensuring clean, orderly, and attractive public space areas throughout the resort.
Obtain list of areas which need to be cleaned immediately and list of prospective spaces to monitor in order to prepare work assignments.
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Housekeeping Room Attendant is a part or full-time, year-round position at Boyne Highlands Resort.
The responsibility of this position is managing specialized work efficiently, with confidence and competence. The position requires above average attention to details, concern for the exact correctness of work, and strong commitment to tasks completed on time. The person in this position will take work seriously, has a strong sense of duty, and is disciplined. A somewhat faster-than-average pace will be the norm for this position. Detailed, specialized work is the major focus. The person in this position will require clearly defined work, responsibilities, and reporting relationships, ongoing and thorough training opportunities to develop expertise and increase confidence, and frequently expressed appreciation of the person’s competence, conscientiousness, and loyalty. The position will provide security in a stable work environment, allowing the person to plan for, focus on and complete tasks on hand. When changes in the nature of the work occur, the person in this position will need direction, training and support. The position will generally be task oriented, requiring someone with a conservative, careful, and cautious approach to work
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The responsibility of this position is managing specialized work efficiently, with confidence and competence. The position requires above average attention to details, concern for the exact correctness of work, and strong commitment to tasks completed on time. The person in this position will take work seriously, has a strong sense of duty, and is disciplined. A somewhat faster-than-average pace will be the norm for this position. Detailed, specialized work is the major focus. The person in this position will require clearly defined work, responsibilities, and reporting relationships, ongoing and thorough training opportunities to develop expertise and increase confidence, and frequently expressed appreciation of the person’s competence, conscientiousness, and loyalty. The position will provide security in a stable work environment, allowing the person to plan for, focus on and complete tasks on hand. When changes in the nature of the work occur, the person in this position will need direction, training and support. The position will generally be task oriented, requiring someone with a conservative, careful, and cautious approach to work
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Housekeeping Room Attendant is a part or full-time, year-round position at Boyne Highlands Resort.
The responsibility of this position is managing specialized work efficiently, with confidence and competence. The position requires above average attention to details, concern for the exact correctness of work, and strong commitment to tasks completed on time. The person in this position will take work seriously, has a strong sense of duty, and is disciplined. A somewhat faster-than-average pace will be the norm for this position. Detailed, specialized work is the major focus. The person in this position will require clearly defined work, responsibilities, and reporting relationships, ongoing and thorough training opportunities to develop expertise and increase confidence, and frequently expressed appreciation of the person’s competence, conscientiousness, and loyalty. The position will provide security in a stable work environment, allowing the person to plan for, focus on and complete tasks on hand. When changes in the nature of the work occur, the person in this position will need direction, training and support. The position will generally be task oriented, requiring someone with a conservative, careful, and cautious approach to work
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Lift Operator is a part or full-time, seasonal position at Boyne Highlands Resort. The primary focus of the lift operator is to tend to the ski lifts and help transport skiers up slope or mountainside.
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