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Shifts Available: Currently looking to fill shifts between 8am to 12am. Must be willing to work days, evenings, weekends, and holidays
Overview: Our Front Desk Agents are the first point of contact with guests and handle most aspects of a guest’s stay. Front Desk Agents greet guests, assist with check-ins, answer guest questions and help resolve any guest issues, and assist with checking guests out. Adaptability and flexibility is key, you must be able to work well on a team as well as individually. Our goal is great hospitality where we can create experiences that makes guests loyal for life.
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Project manager will be responsible for planning and overseeing projects at Boyne Highlands to ensure they are completed in a timely fashion and within budget. Project managers is responsible to plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way. This is all done within the confines of Boyne Highlands goals and vision. Project managers will coordinate a wide variety of projects, and work closely with contractors, IT, human resources, marketing and operations. The duties of this job require a high degree of specialized expertise and skill in maintaining established standards of quality and accuracy. Drive, determination and a self-disciplined approach to achieving results that meet these established criteria are necessary for successful job performance. The job environment is structured, and job expectations are clear. While the pace of the work is faster than average, quality is never compromised. The focus of communication and organizational relationships is based on technical expertise. The work requires specialized technical problem solving and ingenuity while working within approved organizational systems and technology, and the demonstration of the values of integrity, quality and caution. New ideas and concepts are also important but will be carefully analyzed and tested before communication and adoption.
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Director of Guest Services is a full-time, year-round position at Boyne Highlands Resort. This is an amazing opportunity to join our team during our transformation to become 4.5 star hotel. Looking for an enthusiastic "can do" attitude to help us achieve our goals. This position will perform the duties of shuttles/ bellman and a concierge, while supervising other team members in this department as well as ski valet and pool attendants. Looking for candidate who already has experience in delivering exceptional guest service. Individual will be required to work all shifts including nights, weekends, and holidays.
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Massage Therapist is a part- or full-time, year-round position at Boyne Highlands Resort. The primary responsibility of the therapist is to perform massages and various other treatments as scheduled by spa concierges.
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We are looking for enthusiastic individuals, which love the outdoors, love creating unique experiences for our guests, owners and team members and have a passion for being creative. We host many family activities around our resort property. These activities range from bonfire and S’mores, cookie decorating, arts and crafts, storytelling and ice cream socials. The activities attendant provides energy and excitement through knowledge of activities, events and property locations while providing excellent guest service to go above and beyond in creating memorable experiences for our guests.
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Prep Cook is a part or full-time, year-round position at Boyne Highlands Resort. The primary focus of a prep cook is to assist in preparation of dishes, while continually developing various culinary skills.
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Lift Operator is a part or full-time, seasonal position at Boyne Highlands Resort. The primary focus of the lift operator is to tend to the ski lifts and help transport skiers up slope or mountainside.
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Public Space Attendant is a part or full-time, seasonal position at Boyne Highlands Resort. The PSA is responsible for ensuring clean, orderly, and attractive public space areas throughout the resort.
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Summer food and beverage event internship.
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Nail Technician is a part- or full-time, year-round position at Boyne Highlands Resort. Team members are responsible for greeting our guests in the Spa, and making them comfortable, and providing exceptional service. The ultimate purpose is to provide relaxation and restoration to our guests. The focus of the technician is to administer manicures and pedicures with accompanying hand and foot massage as scheduled. Must be a team player and work well with others. Cleanliness and willingness to received additional training on new procedures and products is a must.
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The Ticket Scanning Supervisor for Boyne Highlands will ensure team members are providing great guest service along with the checking and scanning of all tickets and season passes. This team will assist with building lift mazes and managing crowd control at the bottom of the chairlifts. This role will manage the day to day schedule for scanning at the lifts, working through ticket issues and coordinating resolution, and host a detailed morning meeting. This role will assist the Mountain Manager in hiring, training, coaching and scheduling up to 10 team members spread over the base of the hill. You will work very closely with Skier Services, Security and Lift Operations. The ideal candidate is enthusiastic, team focused and has prior experience in guest facing roles.
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As a SnowSports Instructor you are responsible for instructing guests of all levels of proficiency in skiing and or snowboarding techniques for basic fundamentals up to and including competitive skiing and or snowboarding and the latest techniques.
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Ticket Checkers are responsible for greeting on mountain guests, act as a source for mountain information, and on mountain ticket and line management. This position will spend their full shift outside primarily at the bottom of the chair lifts. Flexibility, outstanding guest service skills, and attention to detail are a must. Ticket checkers will use hand held scanning equipment to scan guest’s tickets/passes to ensure our guests are skiing/riding on the proper ticket. Ticket checkers with proper skiing/riding ability will have the opportunity to ski/ride to properly cover each chair lift with a scanning location. Ticket checkers will work with guests and the season pass office to mitigate ticket/pass issues. This position acts as the ultimate resort host. All other duties as assigned.
The overall role of ticket checkers is to scan tickets & passes at the chairlifts is to identify ticket fraud, collect essential guest data and assist our guests as needed. This department works closely with the Season Pass Office, Front Desk and Lift Operations.
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We are looking for a competent food expeditor to help keep a smooth workflow between the kitchen and the tables. You will work in a fast-paced environment to get pro
We are looking for a competent food expeditor to help keep a smooth workflow between the kitchen and the tables. You will work in a fast-paced environment to get proper orders out faster and more efficiently.
As food expeditor, you must have excellent communication skills and experience in a restaurant’s hectic setting. You must have enough stamina to be in constant motion and skills to coordinate and organize processes and people.
The goal is to make service faster and better to help enhance our quality and reputation.
per orders out faster and more efficiently.
As food expeditor, you must have excellent communication skills and experience in a restaurant’s hectic setting. You must have enough stamina to be in constant motion and skills to coordinate and organize processes and people.
The goal is to make service faster and better to help enhance our quality and reputation.
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We are looking for a skilled Cook to prepare delicious meals according to menu. You will cook dishes that will delight our customers with their taste and timely delivery.
An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft in moving around the kitchen and apt in multi-tasking. Experience in using various ingredients and cooking techniques is also important.
The goal is to help preserve and enhance our reputation so we can expand our clientele.
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Primary focus of this position is to maintain kitchen work areas, restaurant equipment, and all utensils in clean and orderly condition.
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We are looking for a Food Runner to join our team and facilitate collaboration between our kitchen and wait staff.
Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. To be considered for this role, you should be available to work various shifts, including weekends and holidays.
Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.
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Dining Room Host is a part or full-time, year-round position at Boyne Highlands Resort. The primary focus of the host is to coordinates activities of dining room personnel to provide fast and courteous service to all guests.
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Let Us Be Your Classroom & Your Playground!
It's more than an INTERNSHIP... It's an EXPERIENCE! Completing an internship at Boyne Highlands Resort will not only expand your knowledge of the hospitality-resort industry it will also provide you with the necessary real world experience you will need in your selected career path. Within our five major divisions, including golf & retail, ski & waterpark, lodging & spa, food & beverage, and administrative offices, we are able to offer a large variety of exciting opportunities that will benefit you and your future in the hospitality industry.
When you aren't learning from our talented teams of professionals, we simply ask that you remember one thing... Play as hard as you work! While being compensated for your dedication to the success of Boyne Highlands Resort, you'll also have the opportunity to immerse yourself in the lifestyle we strive to create for our guests by enjoying all of the activities offered at the resorts.
Types of Internships Offered: Lodging | Housekeeping | Front Desk/Night Audit | Culinary | Food and Beverage | Outdoor Recreation | Golf Professional Management | Turf Management | Events
Questions Regarding Internship Opportunities?
jobs@boynehighlands.com
Let us know what type of internship you are looking for!
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Primary focus of this position is to maintain kitchen work areas, restaurant equipment, and all utensils in clean and orderly condition.
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Cafeteria Line Server provide excellent customer service by preparing food and serving food to guests and assisting with any requests or questions.
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Operate and maintain cash register.
Properly handle cash, including balancing cash drawer and making accurate daily deposits.
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The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. Pace is a steady, even pace to promote accuracy and quality of work. Repetitive routines are necessary to complete tasks in a timly fashion.
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Server is a full or part-time, year-round position at Boyne Highlands Resort. The focus of this position is to complete tasks consistently, carefully and systematically, in a service friendly environment. The position allows for repetitive communication and interaction with people. It requires someone who is patient, pleasant, and friendly, is a willing and sympathetic listener, a cheerful, amiable talker, and gets along easily with others. The work requires managing the details with somewhat better than average accuracy and with careful attention to the quality. The job will provide close supervision and a stable, secure work group. The steady, methodical nature of this position requires someone who is patient and desires to finish a task without interruptions once started. The position necessitates work completed carefully, systematically, in a relatively unhurried pace, and in the same way unless otherwise directed. The work calls for some maintaining established procedures. The training provided for this position will be ongoing and will provide repetitive practice and written instruction on policies and procedures. Overall, the work environment is relatively low pressure and unchanging, and requires dependable, consistent and steady work habits.
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Public Space Attendant is a part or full-time, seasonal position at Boyne Highlands Resort. The PSA is responsible for ensuring clean, orderly, and attractive public space areas throughout the resort.
Obtain list of areas which need to be cleaned immediately and list of prospective spaces to monitor in order to prepare work assignments.
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The responsibility of this position is managing specialized work efficiently, with confidence and competence. The position requires above average attention to details, concern for the exact correctness of work, and strong commitment to tasks completed on time. The person in this position will take work seriously, has a strong sense of duty, and is disciplined. A somewhat faster-than-average pace will be the norm for this position. Detailed, specialized work is the major focus. The person in this position will require clearly defined work, responsibilities, and reporting relationships, ongoing and thorough training opportunities to develop expertise and increase confidence, and frequently expressed appreciation of the person’s competence, conscientiousness, and loyalty. The position will provide security in a stable work environment, allowing the person to plan for, focus on and complete tasks on hand. When changes in the nature of the work occur, the person in this position will need direction, training and support. The position will generally be task oriented, requiring someone with a conservative, careful, and cautious approach to work
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